Aeroporti di Roma Gets More Travelers to their Destination on Time with Dynatrace 

Dynatrace announced that Aeroporti di Roma (ADR), the largest airport operator in Italy – serving nearly 50 million people annually via more than 100 airlines and the Fiumicino Leonardo da Vinci and Ciampino airports – is using the Dynatrace platform to keep travelers flowing through its airports quickly and efficiently. Digital systems are at the heart of ADR’s efficiency, underpinning all critical airport processes, including security checks, border control, baggage handling, airside operations, and traveler information systems such as those used for check-in and travel updates. 

Previously, the ADR team had limited in-house visibility into its applications or the underlying on-premises and cloud infrastructure. They relied on multiple third-party systems integrators to share information on the performance of their software and its impact on travelers’ experiences and satisfaction. This reliance on multiple systems and manual triaging, with no single source of truth, complicated efforts to resolve issues quickly or optimize experiences. Dynatrace has enabled ADR to overcome these challenges by unifying observability and security data from its hybrid-cloud environment. 

Dynatrace’s powerful, causal AI enables ADR to use this data to uncover the root cause of performance issues and security vulnerabilities and proactively resolve them before they impact travelers. This has helped ADR process 90% of travelers through security in 3 minutes, enable punctual arrivals and departures for more than 99% of its daily flights, and guarantee that 13 million bags reach more than 200 destinations each year. Thanks to these service levels, Fiumicino Airport was recently rated “Best Airport in Europe with Over 40 million Passengers” by Airports Council International (ACI) for the sixth consecutive year. Fiumicino also received a 5-Star Airport Rating from Skytrax earlier this year, making it the second European airport to achieve this rating. 

“Performance issues and security vulnerabilities in our software may have significant real-world ramifications for travelers’ experience in our airports,” said Emiliano Sorrenti, chief information and technology officer at ADR. “If one of our critical applications is offline even for a few minutes, it can lead to huge queues at check-in, border control, or baggage handling desks, which could cause travelers to miss their flights. The Dynatrace platform enables us to optimize and safeguard the systems our customers rely on easily and proactively. That means we can create a better airport experience for our travelers and, ultimately, get more of them to their destination on time.”

The Dynatrace platform’s extensive automation capabilities enable service optimization and issue resolution often without human intervention. Dynatrace also seamlessly integrates with ADR’s IT Service Management solution, which has enabled significant operational efficiencies. Dynatrace automatically creates tickets when it discovers problems, identifies the root cause, and instantly routes them to the right team within ADR to facilitate proactive resolution. This has reduced the time teams spend triaging issues by 70%. In addition, Dynatrace alerts ADR to any new security vulnerabilities as they emerge in its environments, while automatically prioritizing them based on the risk to the airports’ systems and travelers. These insights enable the ADR team to resolve any issues quickly, minimizing airport disruption.

Dynatrace has revolutionized how we manage service incidents and software vulnerabilities, enabling us to create more seamless airport journeys for our travelers,” continued Sorrenti. “The platform’s extensive automation and causal AI capabilities mean we can now have a ticket raised that points to the exact cause of the issue and can have that in the hands of the person who needs to resolve it within milliseconds. For many types of incidents, we’ve even been able to create automated workflows to enable our applications to self-heal without the need for human intervention. As well as improving the reliability and security of our critical airport services, these automations have enhanced our operational efficiency by eliminating the need to triage problems and scan for vulnerabilities manually. Instead, the answers from Dynatrace empower us to jump straight into a resolution with our partners. Ultimately, that keeps travelers flowing through our airports with ease.”

NEW Benzene-Specific Monitor for Tighter International Regulations

ION Science has launched a new, upgraded version of Titan, its fixed benzene-specific monitor, called the Titan 2. In accordance with recent legislation changes, Titan 2 offers enhanced stability and sensitivity, supporting ION’s continued mission of protecting lives and preserving the environment.

“Benzene is a toxic, carcinogenic gas representing a serious threat to many workers, as well as the environment,” explained Duncan Johns, ION Science Group managing director. “It is therefore vital that staff are protected by monitors that can continuously measure benzene at the low levels required by increasingly stringent international regulations. Titan 2 is the only commercially available, truly selective, fixed continuous benzene monitor worldwide that can meet this requirement.”

Titan 2 delivers unrivalled accuracy and sensitivity in benzene detection and is ideal for use in a variety of sectors, such as oil & gas, bulk storage facilities, chemical manufacturing and processing, and asphalt production.

Users of the original Titan will be familiar with the instrument’s accuracy and performance, however, within the new Titan 2 they will see core enhancements, such as a new rugged manifold, a piezoelectric micro pump for enhanced stability, a lower limit of detection, and updated PC software for easier management and control.

An occupational exposure limit (OEL) for benzene of 100 ppm was originally recommended in 1946. Following further associations with leukaemia, the OEL was reduced to 50 ppm and then to 1 ppm as the 8-hour time weighted average (TWA) exposure limit (U.S. OSHA, 1987). However, further health problems have been reported at levels below 1ppm so there is pressure in many countries to lower the limit further. For example, NIOSH recommended airborne exposure limit (REL) is 0.1 ppm (10-hr TWA) and 1 ppm during any 15-minute work period. Similarly, the current EU 8-hour TWA for benzene is 1 ppm (3.25 mg/m3). However, from 5th April 2024, the long-term exposure limit will be reduced to 0.5 ppm – and will be cut again from April 2026 to just 0.2 ppm. – Directive (EU) 2022/431 of the European parliament of the council, March 2022.

Regulatory requirements are therefore driving the need for greater sensitivity, and these needs are met by Titan 2. Thanks to innovative technology in conjunction with industry-leading PID sensor technology, the Titan 2 has a reduced likelihood of cross-sensitivity and can detect benzene rapidly at levels as low as 0.02 parts per million (20 parts per billion). At the other end of the scale, it can detect benzene at up to 20 ppm, delivering high speed and high sensitivity.

Titan 2 captures a gas sample once every 60 seconds. The sample is then conditioned within a further 60 seconds to allow precise benzene measurement, ensuring a consistent flow of real-time data. The piezoelectric micro pump in the latest version delivers enhanced pressure and flow accuracy to ensure a rapid response and unrivaled reliability. 

Titan 2 also features visible alarm capability, triggering an alert when benzene concentrations reach either of two operator-configurable levels. Twin relay outputs enable the user to integrate the unit with existing site alarm systems, while easy-to-use firmware allows a simplified calibration procedure. For analysis of readings captured by Titan 2, both 4-20mA and RS485 MODBUS communication protocols can be utilized.

A proven, robust separation method ensures specific readings for benzene, with an easy-to-read display. An internally regulated heating system ensures stable operation even at extremes of temperatures, and the new robust housing reduces contamination risk and allows for extended use in the harshest environments.

Titan 2 has been designed to comply with international safety standards, including ATEX and IECEx, making it safe for use in any environment, as well as featuring an IP65 Ingress Protection rating. ION Science’s photoionization detection (PID) technology has been independently verified as the best-performing on the market, providing reliable, accurate solutions backed by outstanding product support. Importantly, the new, unique to Titan 2, MiniPID T2 10.0 eV Sensor features a patented design to nullify potential humidity interference, whilst ensuring a fast response, the highest levels of sensitivity and market-leading reliability.

The Titan 2 service module is designed to be backwards compatible, so in conjunction with a simple firmware upgrade now provides existing Titan customers with a quick and convenient upgrade opportunity.

Summarizing, Johns added, “Benzene is one of the more dangerous VOCs so the Titan 2’s ability to reliably speciate this gas is extremely important in the protection of lives, and with lowering regulatory limits, the instrument’s enhanced sensitivity is a major advantage.”

Pimloc Announces a Strategic Partnership With m-View to Provide Australia’s Public Safety Sector With Automated Video Redaction

Pimloc Announces a Strategic Partnership With m-View to Provide Australia’s Public Safety Sector With Automated Video Redaction

Pimloc, an AI video privacy and analytics company and m-View Live Video, specialists in body-worn cameras, live video streaming and digital evidence management, announced a strategic partnership to provide Australia’s public safety sector with automated video redaction for body-worn cameras.

This will enhance the safety of Australian public safety sector agents, comply with Australia’s GIPA Act and Privacy Act, and help reassure the public. Pimloc’s Secure Redact video privacy and analytics platform is now integrated into digital evidence management systems and front-line body-worn cameras, including m-View’s latest 4G embedded body-worn camera.

The Secure Redact platform uses deep learning algorithms to ensure all personally identifying information (PII) is removed from captured or live video, essential for use in incident reports and data subject access requests (DSARs) which require anonymization.

Thanks to Pimloc’s secure APIs, the Secure Redact platform is seamlessly integrated into customers’ existing video workflows, platforms and applications, meaning organizations can deploy quick and accurate redaction at scale to save time, improve efficiency and stay compliant.

m-View are industry leaders in the way they think about keeping public safety employees safe,” Simon Randall, CEO at Pimloc, said. “This is the perfect partnership for Pimloc. m-View are industry leaders in the way they think about keeping public safety employees safe. Not only do they have a deep knowledge of the rules and regulations, but they also understand what it is to work on the front line.”

Simon Randall added, “They recognize how important it is that the public have confidence in state employees operating within the bounds of the law and have recourse to keep individuals and public spaces safe. m-View are at the forefront of video technology and innovation and are keeping Australian citizens and its state employees safer.”

Speaking of the partnership, Matt Cameron, CEO at m-View, commented, “We have long been looking for a partner to help us deliver best-in-class service to state public safety employees and Australian citizens, while remaining compliant to data privacy and security regulations. Working with the team at Pimloc has been a joy.” Cameron added, “They take their understanding of technology and regulation to an almost obsessive level, which gives us total confidence in both the tools that they have and the belief that we’re always one step ahead of emerging regulations. Importantly, Pimloc’s world-leading technology works in a way which is easily integrated to our video management systems, meaning we can deliver this at scale; saving thousands of man hours and keeping people safe, faster. We’re excited to see where the strategic partnership leads.”

NCC Group advises on U.K. Government’s Manual for Smart Streets

NCC Group collaborated with the Department for Transport (DfT) and the Transport Technology Forum (TTF) on the development of the Manual for Smart Streets (MfSS), a newly launched guide for local authorities and other key stakeholders in road infrastructure.

“NCC Group’s Transport Practice have been instrumental in supporting the Department for Transport with the development of the Manual for Smart Streets that has now been published through the Transport Technology Forum, by providing invaluable cyber security guidance that is embedded into the manual’s core use cases for digital service development,” said Darren Capes, ITS policy lead and TTF manager, traffic and technology division, Department for Transport.

Published online, the MfSS supports authorities who are conceiving, designing and implementing smart street systems. It has been created to provide guidance, examples and practical pointers, allowing authorities to make best use of technology and improve how we travel.

Local authorities are working towards the challenging goals of achieving net zero, making transport more accessible and revitalizing regional economies. This has led authorities to embrace new connected and automated road technologies, which come with new risks such as cybersecurity.

The MfSS is intended as working content that continues to evolve with emerging practice and technology. It aims to encourage engagement with the TTF and wider practitioner community, such as NCC Group, to further develop the content of this manual and best practices for smart streets.

Alexander Patton, a transport security specialist with NCC Group, led a six-month engagement with local authorities, suppliers and industry bodies across the U.K. before developing the MfSS Cyber Security Guidance. This includes an analysis of the current state of smart streets security, relevant case studies and guidance on managing security risk through the smart streets lifecycle.

Funded by the DfT and InnovateUK, the Transport Technology Forum exists to help meet the need for action to deliver the future of mobility by driving more effective and efficient management of existing and new road networks.

“The Manual for Smart Streets is a pivotal step for the smart transport sector. By providing guidance and examples on how to operate smart infrastructure, it empowers local authorities and stakeholders to make informed decisions and consider security from the design phase,” said Liz James, senior security consultant at NCC Group. “While not regulation, its impact is set to be far-reaching, as it emphasizes the need to prioritize security throughout the entire process. We’re proud to have contributed to this landmark piece of work that distils expert knowledge into a layman’s terms readable document, that can continually evolve and has application in the real world.”

Atlanta to Test Automated Vehicles at Airport

Atlanta to Test Automated Vehicles at Airport

Automated vehicles are to be tested at the Atlanta Hartsfield-Jackson Intl. Airport in Atlanta, Georgia. The Atlanta Metropolitan Atlanta Rapid Transit Authority (MARTA) is planning to test automated vehicles able to carry six passengers around Hartsfield-Jackson Atlanta International Airport.

MARTA’s Planning and Capital Programs Committee reported that it will be sending a request for proposals from companies interested in helping launch such a test program for personal rapid transit. Up to $10 million could be spent on running small vehicles between five to 25 stations, according to Collie Greenwood, MARTA CEO. “We’re assessing speeds, capacity, costs and the ability of this emerging technology — which is clearly an improvement over previous generations — to address the changing needs in our communities,” said Greenwood at a conference this spring.

Biden Names Owens Border Patrol Chief

Biden Names Owens Border Patrol Chief

Jason Owens has been named as the new head of Customs Border Protection. Owens, a 20-year Border Patrol veteran, was formerly the leader of one of the busiest areas for illegal crossings into the United States, the Del Rio division in Texas. Owens succeeds Raul Ortiz, retiring after a 32-year career in the Border Patrol.

“I am proud to welcome Border Patrol Sector Chief Jason Owens as our 26th chief of the United States Border Patrol, said Alejandro Mayorkas, secretary of Homeland Security. “Chief Owens is a talented, selfless, and inspiring leader who is dedicated to the Border Patrol’s law enforcement mission, the men and women who fulfill it, and the country that we all serve. I have worked with Chief Owens; I am inspired by his commitment to the mission, and am grateful to him for his continued service in this new leadership role.”

Homeland Security and Infrastructure Experts Gather in Atlanta Next Month

AFCEA International, in partnership with the AFCEA Atlanta Chapter, presents the Homeland Security Cybersecurity and Infrastructure Conference, July 17-19, 2023.
 
Attendees will come away from this event having learned about emerging trends in homeland security, and they’ll have the chance to interact with industry leaders showcasing the newest equipment and technology available to help keep communities and the infrastructure that serves them safe and protected.
 
This event features a technical program of unsurpassed scope as well as a central meeting place for government, academia and industry working in all disciplines in industry, service, government, military and academic sectors. Several sessions carry continuing education credits.

Speakers include:
Keri Farley, Special Agent in Charge, Atlanta Field Office, Federal Bureau of Investigation;
Dr. David Mussington, Executive Assistant Director for Infrastructure Security, Cybersecurity and Infrastructure Security Agency;
RADM John Vann, Commander, Coast Guard Cyber Command;
Colt Whittall, Chief Experience Officer, US Air Force.

Media are invited to cover the event at no charge (select the government–no meals option at this registration page.

Contact: 
Howard Wahlberg, Senior Director of Marketing, AFCEA International
media@afcea.org
(703) 631-6199

Savox Communications Launches Robust Savox Noise-COM 500 Hearing Protector for Heavy Industrial Use

The new Savox Noise-COM 500 products are Bluetooth hearing protectors specifically designed for use in extremely harsh, noisy operations. They are suitable, for example, for use in construction, mining, or other heavy industries where using hearing protectors is vital, and the ability to communicate with clarity is of equally high importance. Thes durable hearing protectors combine excellent ambient sound quality with an outstanding noise-cancelling microphone for clear speech.

As the Savox Noise-COM 500 can be connected to various Bluetooth two-way radios or mobile phones, users can comfortably listen to audio as well as make and receive phone calls. Additionally, the ambient sound feature allows users to clearly hear surrounding sounds, such as speech or warning signals while blocking high-level, harmful noises out. There is also an easily accessible rotary button for push-to-talk and ambient sound volume adjustment. With the Savox Noise-COM 500XP model, there is an added possibility to define ambient sound audio profiles for different occasions, enabling the best possible audio for every operational situation.

“It is essential to protect the hearing of professionals in heavy industry operations without compromising on safety, nor on the quality and clarity of communications with fellow workers. With the Savox Noise-COM 500, there is no danger of missing out on important surrounding sounds or urgent alarms,” says Jerry Kettunen, CEO at Savox Communications.

“Safety is as much a question of hearing what you need to hear as it is of noise reduction. ‘Hear what you must hear and hear what you want to hear’ summarizes what it’s all about,” he emphasizes. “We at Savox firmly believe that this product has huge potential to become the best option available on the industrial market,” Mr. Kettunen concludes.

Key Features:

Wireless connection to Bluetooth® enabled devices (Bluetooth 5.0 and profiles: HFP, HSP, A2DP)
Ambient sound with audio profiles (NC-500XP)
Voice prompted menu
Built-in rechargeable battery
Professional two-way radio with push-to-talk compatibility
Easily accessible rotary button for push-to-talk and ambient sound volume adjustment
Unique casting technique protects the electronics for maximum reliability
Noise-cancelling boom microphone
Low battery warning and automatic switch off.

Industry News

Semonite Honored for National Security Leadership

Retired Lt. Gen. Todd Semonite, former chief of eEngineers and commanding general of the U.S. Army Corps of Engineers (USACE), is the recipient of the Society of American Military Engineers (SAME) 2023 Golden Eagle Award for National Security.

SAME presented the prestigious award on May 4 to Semonite, president of Federal Programs at WSP USA, a leading engineering, environment and professional services consultancy, during the organization’s annual Joint Engineer Training Conference in San Antonio. The award cites his leadership role in ensuring Americans had reliable access to healthcare facilities during the COVID pandemic in 2020.

In addition, Semonite was announced as one of 26 members newly invested into SAME’s Fellows Academy, which formally acknowledges distinguished individuals for their dedication to SAME and the architecture/engineering/construction profession.

“I am very honored to receive this Golden Eagle award, but it’s not just about me. It’s also about all of the men and women whom I’ve had the pleasure to work with in my career,” Semonite said. “I was in the Army for 41 years and the mission was always about ‘How are we going to take care of America?’ So, whether you’re building barracks or an airfield, supporting soldiers overseas, or directing emergency response operations following a major disaster mission accomplishment is what we do best. The military ethic enabled us to pull people together to find solutions and get things done.”

As USACE commanding general, Semonite advised the Secretary of the Army on general, combat and geospatial engineering; construction, real property, public infrastructure; and natural resources science and management. He also oversaw 36,000 civilian employees, 800 military personnel, and managed a $68 billion project portfolio.

Semonite was leading USACE in February 2020 when the U.S. was on the brink of the COVID pandemic. USACE stepped up to build temporary “alternative care” facilities (field hospitals) in locations around the country, where needed.

Working along with the Federal Emergency Management Agency, the goal was to support local capacity for inpatient and outpatient healthcare services, at a time when many regions were overwhelmed with demand from COVID. After talking with hundreds of governors and mayors, USACE completed 1,100 assessments nationwide and, of those, they designed and built about 70 needed facilities in record time. The first was New York City’s Javits Center. Other converted facilities included sports arenas, hotels, dormitories and vacant hospitals. The result was the creation of over 30,000 additional bed spaces nationwide.

“We, as engineers, filled a void when our nation needed someone to step up,” Semonite said. “While it was never in my mandate, as the head of the USACE, to think about how to solve COVID, there was a problem and somebody had to figure out how to address it. So, we worked together with healthcare professionals, the engineering staff, as well as the industry side, to put these massive facilities together in record time.”

As Chief of Engineers in 2017, Semonite managed USACE’s emergency response operations for three major storms:  Hurricane Harvey in Texas; Hurricane Irma, which struck the U.S. Virgin Islands and Florida; and Hurricane Maria in Puerto Rico, where he directed rebuilding efforts for three grids, as part of over $1 billion in infrastructure repairs that included installing more than 66,000 power poles. In 2012, as Division Commander of the USACE South Atlantic Division, he coordinated the response to Hurricane Sandy in the Southeast after the devastating storm struck the U.S. East Coast and caused nearly $70 billion in damage.

“I’ve been unbelievably blessed to have a lot of people in my life who have made me successful,” Semonite said. “This is my opportunity to thank the thousands of mentors, peers, soldiers and civilians who have supported me throughout my career and pay that back, by thanking them for that success. I also want to thank my wife Connie, my kids, and my 10 grandchildren for their support.”

A licensed professional engineer in New York, Virginia and Vermont, he has a bachelor’s degree in civil engineering from the U.S. Military Academy at West Point, New York. He also holds a master’s in civil engineering from the University of Vermont, as well as a master’s in military arts from Fort Leavenworth.

His military awards include the three Distinguished Service Medals, the Defense Superior Service Award, five Legion of Merit awards, the Bronze star, the Ranger tab and the Parachutist badge. 

Car Crashed Into Gates of Downing Street

A car crashed into the gates of Downing Street in London, the official residence of the UK prime minister, police reported. A video that was broadcast by the BBC, shows a silver car driving at slow speed across Whitehall, the main thoroughfare that passes the end of Downing Street. The car then goes directly toward the wrought-iron gates that prevent public access to the Downing Street which many call the heart of the UK government.

Rishi Sunak, the British Prime Minister, was at Downing Street at the time of the incident. The incident set off a “rapid, intense security response.” However, police said they were not treating the incident as terror-related. No one was injured. The driver of the vehicle was arrested at the scene.