Industry News

Innovative Travel Solutions Implemented at Barbados’ International Airport

Innovative Travel Solutions (ITS), developed by Vancouver International Airport, has announced the expansion of the border control programme at Grantley Adams International Airport (GAIA) in Barbados with a total of 48 biometric-enabled kiosks now in use. This partnership utilises ITS’ BorderXpress solution to enhance security, speed of service and improve the overall passenger experience.

Innovative Travel Solutions Implemented at Barbados’ International Airport

BorderXpress was first implemented at GAIA as a pilot programme with 16 kiosks in August 2018. The technology has simplified the border clearance process, significantly reducing wait times for passengers at GAIA. The programme has now been expanded to include a total of 48 kiosks, available for use by all arriving passengers, expanding from the original use being limited to residents from Barbados, the Caribbean Community (CARICOM) region and those who hold permanent or indefinite status in Barbados.

Using the kiosks, passengers scan their travel documents, complete their declaration and eligible travellers will verify their identity and admissibility using facial recognition technology before proceeding to a border services officer for final inspection. BorderXpress is fully accessible to persons with disabilities and can be configured with any desired languages. It can process any passenger, including families travelling as a group.

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