Passengers at Manchester Airport (MAG) now have the opportunity to pre-book a free 15-minute security slot, as part of a UK-first new trial by MAG. By booking their free slot, passengers will benefit from access to a dedicated lane straight to the security checkpoint and will be able to reach the departure lounge quicker. This approach will also allow the airport to manage the volume of passengers coming through security more efficiently and help keep queues shorter.
The availability of slots is limited and will be operated on a first-come-first-served basis, through online booking. Passengers are encouraged to make a booking around two hours before their flight departure time and asked to arrive within the chosen slot. If passengers arrive outside the allocated time, they will not be able to access the dedicated line and will be redirected to the security queue, which may be longer than usual given social distancing measures that the airport will put in place.
The booking system was developed by MAGO which is MAG’s in-house digital business providing online technology for airports. If successful, the technology will be put in place at the group’s other airports at London Stansted and East Midlands.