This podcast from Transport Security International Magazine explores the importance of building resilience within transport organisations to better handle critical events. The podcast stresses the need for a proactive approach including risk assessment, contingency planning, and effective communication. It also highlights the crucial role of technology, specifically critical event management (CEM) software, in enhancing organizational resilience by enabling rapid data analysis, coordinated responses, and streamlined communication during emergencies. The podcast emphasizes that investing in resilience safeguards both employees and passengers, ultimately protecting the reputation of the organisation.