This podcast from Transport Security International Magazine examines the evolving landscape of flight attendant security training. The podcast focuses on the increasing need for such training due to a rise in unruly passenger incidents, exploring both traditional in-person training programmes and emerging technologies, such as virtual reality and the metaverse. The podcast features insights from industry experts and showcases examples of how airlines are integrating these innovative training methods to enhance safety and passenger experience. The podcast concludes with a heartwarming anecdote of a flight attendant who went viral for his kindness and attentiveness towards a nervous passenger.